# about no device detection on balena cloud

**URL:** <https://forums.balena.io/t/about-no-device-detection-on-balena-cloud/193868>\
**Category:** Product support\
**Created:** [September 28, 2020, 11:20am UTC](https://forums.balena.io/t/about-no-device-detection-on-balena-cloud/193868 "2020-09-28T11:20:04Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![george](https://avatars.discourse-cdn.com/v4/letter/g/71e660/32.png) [@george](https://forums.balena.io/u/george)\
**Post date:** [September 28, 2020, 11:20am UTC](https://forums.balena.io/t/about-no-device-detection-on-balena-cloud/193868/1 "2020-09-28T11:20:04Z")

</div>

Hi there,

I tried to set up the Balena FIN board, and follow the steps:

> **[Get started with Balena Fin (CM3) and Python - Balena Documentation](http://www.balena.io/docs/learn/getting-started/fincm3/python/)**

  
I have tested out the balena CLI by the command: balena apps, it turns out a success, and I tried to reload the balena cloud page, no device found, I tried multiple times, still no device detected. Could you help me figure out what the problem is.

regards.
