# Product support **URL:** https://forums.balena.io/c/product-support/42.md?page=2 [Latest](https://forums.balena.io/latest.md) · [Categories](https://forums.balena.io/categories.md) · [Tags](https://forums.balena.io/tags.md) **Page:** 3 --- ## [EOL-List of Balena OS](https://forums.balena.io/t/eol-list-of-balena-os/375679)
**Author:** [@edv](https://forums.balena.io/u/edv)\ **Replies:** 2\ **Last updated:** [March 30, 2026, 7:41am UTC](https://forums.balena.io/t/eol-list-of-balena-os/375679 "2026-03-30T07:41:13Z")
We are looking for an EOL list for BalenaOS. What is the structure of the version numbers? At what point does an OS cease to be supported? We mainly need this for the Raspberry Pi 5, but a general overview list would be … --- ## [Balena Etcher needs privileged access- Macintosh](https://forums.balena.io/t/balena-etcher-needs-privileged-access-macintosh/346743)
**Author:** [@NecromanticSith](https://forums.balena.io/u/NecromanticSith)\ **Replies:** 9\ **Last updated:** [March 29, 2026, 9:49am UTC](https://forums.balena.io/t/balena-etcher-needs-privileged-access-macintosh/346743 "2026-03-29T09:49:26Z")
Hello. This is my first time using balena etcher, so please bear with me. Every time I try to flash something, BalenaEtcher sends a password prompt, pic given here. I enter the password to my computer, but it doesn’t acc… --- ## [How to downgrade / flash an older balenaOS version on Owasys owa5X?](https://forums.balena.io/t/how-to-downgrade-flash-an-older-balenaos-version-on-owasys-owa5x/375728)
**Author:** [@kamil-prenode](https://forums.balena.io/u/kamil-prenode)\ **Replies:** 3\ **Last updated:** [March 28, 2026, 5:46pm UTC](https://forums.balena.io/t/how-to-downgrade-flash-an-older-balenaos-version-on-owasys-owa5x/375728 "2026-03-28T17:46:52Z")
Hi. Almost 6 years have passed since this response. Is downgrading supported now? I’m specifically interested in downgrading or flashing my device with an older version: Type of the device: Owasys owa5X Current OS vers… --- ## [OTA with memory map change](https://forums.balena.io/t/ota-with-memory-map-change/375643)
**Author:** [@Guzman](https://forums.balena.io/u/Guzman)\ **Replies:** 3\ **Last updated:** [March 26, 2026, 8:29pm UTC](https://forums.balena.io/t/ota-with-memory-map-change/375643 "2026-03-26T20:29:38Z")
Hello, Would it be possible to change the size of the resinA and resinB partitions on an OTA update? For instance, making them bigger from a balenaOS revision to another. And if so, how would BalenaOS handle it? Than… --- ## [Keeping docker volumes when device moved to another fleet](https://forums.balena.io/t/keeping-docker-volumes-when-device-moved-to-another-fleet/370327)
**Author:** [@Ravil](https://forums.balena.io/u/Ravil)\ **Replies:** 3\ **Last updated:** [March 26, 2026, 1:52am UTC](https://forums.balena.io/t/keeping-docker-volumes-when-device-moved-to-another-fleet/370327 "2026-03-26T01:52:36Z")
Hi, I tried to move a device to the other fleet. This device had containers running, with persistent volumes. In the new fleet, I have not yet had any push operations into it. So when I moved the device it had no conta… --- ## [Retrieve Audit of Device SSH Access](https://forums.balena.io/t/retrieve-audit-of-device-ssh-access/359449)
**Author:** [@louisburton](https://forums.balena.io/u/louisburton)\ **Replies:** 7\ **Last updated:** [March 26, 2026, 12:35am UTC](https://forums.balena.io/t/retrieve-audit-of-device-ssh-access/359449 "2026-03-26T00:35:34Z")
We’d like to know centrally when any of our devices have been accessed via SSH, preferably knowing audit information such as who accessed the device, and at what time. I was wondering if there was any means to audit SSH… --- ## [Fireware update HNT](https://forums.balena.io/t/fireware-update-hnt/375724)
**Author:** [@Mstylesgolf](https://forums.balena.io/u/Mstylesgolf)\ **Replies:** 0\ **Last updated:** [March 25, 2026, 10:45pm UTC](https://forums.balena.io/t/fireware-update-hnt/375724 "2026-03-25T22:45:56Z")
My Nebra went offline and I would like to get the firmware package. Can someone direct me to the firmware location? TIA --- ## [Not compatible with monterey?](https://forums.balena.io/t/not-compatible-with-monterey/375683)
**Author:** [@Gold\_Leet](https://forums.balena.io/u/Gold_Leet)\ **Replies:** 1\ **Last updated:** [March 24, 2026, 1:37pm UTC](https://forums.balena.io/t/not-compatible-with-monterey/375683 "2026-03-24T13:37:36Z")
Hey I get the greyed out not able to run symbol when I try to run this on monterey on my intel mac mini. Is this because balena is now designed for M series macs? Is there somewhere I can download an intel application so… --- ## [Does BalenaOS support TRIM for SSDs and what happens when you add full disk encryption](https://forums.balena.io/t/does-balenaos-support-trim-for-ssds-and-what-happens-when-you-add-full-disk-encryption/375703)
**Author:** [@pinter](https://forums.balena.io/u/pinter)\ **Replies:** 0\ **Last updated:** [March 22, 2026, 10:12pm UTC](https://forums.balena.io/t/does-balenaos-support-trim-for-ssds-and-what-happens-when-you-add-full-disk-encryption/375703 "2026-03-22T22:12:34Z")
Hi all. I’ve run into a situation on an x86 device we’ve been running. It has full disk encryption and I wanted to run TRIM on it because the performance of the disk seems off. However, if we try to trim it we get an err… --- ## [Raspberry pi 5 full disk encryption](https://forums.balena.io/t/raspberry-pi-5-full-disk-encryption/374496)
**Author:** [@bp1313](https://forums.balena.io/u/bp1313)\ **Replies:** 2\ **Last updated:** [March 18, 2026, 6:52pm UTC](https://forums.balena.io/t/raspberry-pi-5-full-disk-encryption/374496 "2026-03-18T18:52:42Z")
Hi, Is there a way to do full disk encryption on the raspberry pi 5 with Balena OS? or any storage mediums that could allow this behavior. Thanks, Brian --- ## [Bug GPIO balenaOS 6.5.1+rev2](https://forums.balena.io/t/bug-gpio-balenaos-6-5-1-rev2/373934)
**Author:** [@Firat](https://forums.balena.io/u/Firat)\ **Replies:** 8\ **Last updated:** [March 13, 2026, 5:11pm UTC](https://forums.balena.io/t/bug-gpio-balenaos-6-5-1-rev2/373934 "2026-03-13T17:11:30Z")
Hello, I’m working on raspberry pi4 pinned on balenaOS 6.5.1+rev2 I’m experiencing a potential issue with BalenaOS 6.5.1+rev2. When I upgrade to this version and include the following configuration parameters: "18=op… --- ## [Balena etcher and red text](https://forums.balena.io/t/balena-etcher-and-red-text/375666)
**Author:** [@Palladini](https://forums.balena.io/u/Palladini)\ **Replies:** 1\ **Last updated:** [March 12, 2026, 3:27pm UTC](https://forums.balena.io/t/balena-etcher-and-red-text/375666 "2026-03-12T15:27:27Z")
When I use Balena I get red text, not all of it red, a good portion of it is. Everything below is just a sample of what it says in red. And this has happened in version of Linux Mint Cinnamon I have ever used Error: … --- ## [AGX Orin: 3rd-party carrier support & DTB persistence](https://forums.balena.io/t/agx-orin-3rd-party-carrier-support-dtb-persistence/375665)
**Author:** [@mmuhiedd](https://forums.balena.io/u/mmuhiedd)\ **Replies:** 0\ **Last updated:** [March 11, 2026, 3:49pm UTC](https://forums.balena.io/t/agx-orin-3rd-party-carrier-support-dtb-persistence/375665 "2026-03-11T15:49:05Z")
Hi balena team, As we move from prototyping toward larger deployments with the Jetson AGX Orin, we are struggling more and more to buy batches of the DevKit. This is forcing us to migrate to production modules and third… --- ## [Public device url to port 8080](https://forums.balena.io/t/public-device-url-to-port-8080/375652)
**Author:** [@pinter](https://forums.balena.io/u/pinter)\ **Replies:** 1\ **Last updated:** [March 10, 2026, 10:11am UTC](https://forums.balena.io/t/public-device-url-to-port-8080/375652 "2026-03-10T10:11:30Z")
Hey all, I’m trying to access a service on my container that is running on port 8080. In order to do this I have to switch to http in the URL. I really don’t like doing http over the internet. Is there no way to terminat… --- ## [Unable to access NetworkManager via DBus](https://forums.balena.io/t/unable-to-access-networkmanager-via-dbus/374801)
**Author:** [@benfrancis](https://forums.balena.io/u/benfrancis)\ **Replies:** 10\ **Last updated:** [March 9, 2026, 3:45pm UTC](https://forums.balena.io/t/unable-to-access-networkmanager-via-dbus/374801 "2026-03-09T15:45:18Z")
Hi, I’m working on porting my application to balenaOS and have been unable to get my application to connect to NetworkManager on the host via DBus. After reading the documentation at Network Setup on balenaOS | balena,… --- ## [Updated Compulab IOTDIN-iMX8P Image for RTL8211F](https://forums.balena.io/t/updated-compulab-iotdin-imx8p-image-for-rtl8211f/375649)
**Author:** [@sdh](https://forums.balena.io/u/sdh)\ **Replies:** 0\ **Last updated:** [March 6, 2026, 12:06pm UTC](https://forums.balena.io/t/updated-compulab-iotdin-imx8p-image-for-rtl8211f/375649 "2026-03-06T12:06:53Z")
We recently acquired several additional Compulab IOTDIN-iMX8P platforms. Two of them worked fine but the third had a very flakey network connection. That one has the RTL8211F chip, which Compulab only added support for… --- ## [Compulab Balena Image flash doesn't work anymore](https://forums.balena.io/t/compulab-balena-image-flash-doesnt-work-anymore/375623)
**Author:** [@TimoAtMUV](https://forums.balena.io/u/TimoAtMUV)\ **Replies:** 3\ **Last updated:** [March 6, 2026, 8:31am UTC](https://forums.balena.io/t/compulab-balena-image-flash-doesnt-work-anymore/375623 "2026-03-06T08:31:52Z")
Hey there, with the latest Hardware versions the Compulab Image flash doesn’t work anymore. I used always this and it worked without any problems in the past. Used hardware: IOTDIN-IMX8P 2GB DRAM console log shows: … --- ## [Full disk encryption on RPI5 NVME](https://forums.balena.io/t/full-disk-encryption-on-rpi5-nvme/375648)
**Author:** [@pinter](https://forums.balena.io/u/pinter)\ **Replies:** 0\ **Last updated:** [March 5, 2026, 4:09pm UTC](https://forums.balena.io/t/full-disk-encryption-on-rpi5-nvme/375648 "2026-03-05T16:09:59Z")
Hi, is it possible to have full disk encryption on RPi5 when BalenaOS is flashed directly to the NVME? --- ## [Know application update status from within service](https://forums.balena.io/t/know-application-update-status-from-within-service/375644)
**Author:** [@MonKaiju](https://forums.balena.io/u/MonKaiju)\ **Replies:** 1\ **Last updated:** [March 5, 2026, 3:22pm UTC](https://forums.balena.io/t/know-application-update-status-from-within-service/375644 "2026-03-05T15:22:15Z")
We have a multi-container application, one of the containers is a PG database with multiple other services connecting to it. When we push an update various services, sometimes including the database, are restarted. When … --- ## [plymouthd does not quit and prevents gui apps from rendering](https://forums.balena.io/t/plymouthd-does-not-quit-and-prevents-gui-apps-from-rendering/372310)
**Author:** [@dotdev2](https://forums.balena.io/u/dotdev2)\ **Replies:** 2\ **Last updated:** [March 5, 2026, 2:30am UTC](https://forums.balena.io/t/plymouthd-does-not-quit-and-prevents-gui-apps-from-rendering/372310 "2026-03-05T02:30:38Z")
Hi, Plymouthd does not quit after boot. This prevents DRM/DRI gui applications from rendering. This happens on each boot. BalenaOS 6.0.24+rev1 (Intel Celeron J6412, industrial motherboard, all-in-one device with integr… --- ## [Device unresponsive](https://forums.balena.io/t/device-unresponsive/375645)
**Author:** [@pinter](https://forums.balena.io/u/pinter)\ **Replies:** 0\ **Last updated:** [March 4, 2026, 7:43pm UTC](https://forums.balena.io/t/device-unresponsive/375645 "2026-03-04T19:43:19Z")
Hey all. I am running a generic x86 device and I tried to push 250 containers onto it. This is something for internal lab work and it works on the same hardware with just Ubuntu and docker. I’m not too concerned with it … --- ## [Balena Web not showing containers, nonetheless Container application is running and performing tasks](https://forums.balena.io/t/balena-web-not-showing-containers-nonetheless-container-application-is-running-and-performing-tasks/375637)
**Author:** [@suporte](https://forums.balena.io/u/suporte)\ **Replies:** 0\ **Last updated:** [March 3, 2026, 6:05pm UTC](https://forums.balena.io/t/balena-web-not-showing-containers-nonetheless-container-application-is-running-and-performing-tasks/375637 "2026-03-03T18:05:36Z")
Hi, I am having a weird problem. Recently it started happening the following. Our Units onboard balena the container application runs, nonetheless the web interface shoes no container running. We know the containers … --- ## [Display text to monitor](https://forums.balena.io/t/display-text-to-monitor/375635)
**Author:** [@jkridner](https://forums.balena.io/u/jkridner)\ **Replies:** 0\ **Last updated:** [March 3, 2026, 3:20pm UTC](https://forums.balena.io/t/display-text-to-monitor/375635 "2026-03-03T15:20:59Z")
I’d like to direct the output of journalctl -f to the display, but I’m not sure how to enable that at startup. In “Host OS”: chvt 2 journalctl -f \> /dev/tty2 & disown works fine, but I don’t see a way I can do the sam… --- ## [Trouble activating RAK5146 Gateway within ChirpStack](https://forums.balena.io/t/trouble-activating-rak5146-gateway-within-chirpstack/375632)
**Author:** [@Elda](https://forums.balena.io/u/Elda)\ **Replies:** 0\ **Last updated:** [March 2, 2026, 6:26am UTC](https://forums.balena.io/t/trouble-activating-rak5146-gateway-within-chirpstack/375632 "2026-03-02T06:26:02Z")
I have acquired the RAK5146 with GPS and the RAK2245 Pi HAT, which is connected to a Raspberry Pi 4. My current issue with the LoRa gateway is connecting it to the ChirpStack page. After following all the steps from the Q… --- ## [Accessing RS485 Interface on Compulab IOTDIN-IMX8P with Balena](https://forums.balena.io/t/accessing-rs485-interface-on-compulab-iotdin-imx8p-with-balena/372586)
**Author:** [@TimoAtMUV](https://forums.balena.io/u/TimoAtMUV)\ **Replies:** 3\ **Last updated:** [February 27, 2026, 12:04pm UTC](https://forums.balena.io/t/accessing-rs485-interface-on-compulab-iotdin-imx8p-with-balena/372586 "2026-02-27T12:04:51Z")
Hello Forum, I am currently evaluating the Compulab IOTDIN-IMX8P device with Balena. The provisioning and flashing processes were straightforward. However, I am encountering an issue with accessing the RS485 interface w… --- ## [Host error when using balena device ssh](https://forums.balena.io/t/host-error-when-using-balena-device-ssh/375619)
**Author:** [@basecamp-dev](https://forums.balena.io/u/basecamp-dev)\ **Replies:** 1\ **Last updated:** [February 26, 2026, 7:39pm UTC](https://forums.balena.io/t/host-error-when-using-balena-device-ssh/375619 "2026-02-26T19:39:30Z")
We are currently unable to ssh into any of the devices on our fleet. When we try, we get error: host error: with no other information. Is there a service outage right now or anything else we can check to determine if it’… --- ## [Alias domain for devices on resindevice.io](https://forums.balena.io/t/alias-domain-for-devices-on-resindevice-io/995)
**Author:** [@nite](https://forums.balena.io/u/nite)\ **Replies:** 6\ **Last updated:** [February 26, 2026, 9:02am UTC](https://forums.balena.io/t/alias-domain-for-devices-on-resindevice-io/995 "2026-02-26T09:02:29Z")
We'd like the ability to alias our devices on the public resindevice.io to our own subdomain, eg. so we can use a wildcard ssl cert - when we did this we ended up with a 404 error, any ideas why this would be? --- ## [Dell Edge Gateway 3001 factory reset](https://forums.balena.io/t/dell-edge-gateway-3001-factory-reset/375583)
**Author:** [@simion](https://forums.balena.io/u/simion)\ **Replies:** 0\ **Last updated:** [February 19, 2026, 12:27pm UTC](https://forums.balena.io/t/dell-edge-gateway-3001-factory-reset/375583 "2026-02-19T12:27:08Z")
trash found Dell Edge Gateway 3001 , no serial , no creds , 1 POE . please assist with factory reset .no peripherals also . got its static IP via wireshark, I can ssh but no creds. thank you. --- ## [balena deploy suddenly fails due to "... was found but does not provide any platform"](https://forums.balena.io/t/balena-deploy-suddenly-fails-due-to-was-found-but-does-not-provide-any-platform/375551)
**Author:** [@Rayman](https://forums.balena.io/u/Rayman)\ **Replies:** 2\ **Last updated:** [February 17, 2026, 8:08am UTC](https://forums.balena.io/t/balena-deploy-suddenly-fails-due-to-was-found-but-does-not-provide-any-platform/375551 "2026-02-17T08:08:09Z")
I have an azure devops pipeline that deploys to balena using balena deploy with pre-build images. But today the pipeline gives (multiple of) these errors: Retrying "registry2.balena-cloud.com/v2/a98f703c57a0dff8e320d928… --- ## [Unable to deploy to my fleets](https://forums.balena.io/t/unable-to-deploy-to-my-fleets/373536)
**Author:** [@mani13jha](https://forums.balena.io/u/mani13jha)\ **Replies:** 8\ **Last updated:** [February 13, 2026, 2:31pm UTC](https://forums.balena.io/t/unable-to-deploy-to-my-fleets/373536 "2026-02-13T14:31:23Z")
I don’t know why this is happening. Can Someone please help with this error. [Previous page](https://forums.balena.io/c/product-support/42.md?page=1) [Next page](https://forums.balena.io/c/product-support/42.md?page=3)